Privacy policy

Last updated: 1 August 2026.

1. Scope

This policy applies to visitors, enquirers, prospective and confirmed contributors, grant makers, partners and people who use www.afrieurolinks.com. Separate notices and agreements may apply to farmers, workers, suppliers, buyers and users of future LaDOS, CEOS or program services.

2. Information we collect

We collect information submitted through forms or email, including name, email address, organisation, country, area of interest, message, proposed contribution route, amount and currency. After a contributor makes a Financial Support transfer, the secure confirmation form may collect the amount sent, currency, transfer date, payment or transaction reference, transfer method, display preference, optional public message, update-email preference and optional payment-confirmation document.

We do not request the contributor’s bank account number, bank branch, card details, wallet PIN, password, one-time code or online-banking credentials. Optional proof should be redacted to remove unrelated balances, account numbers and private transactions.

Our server may process IP address, date and time, requested page, browser, device, referring page, security events, email-delivery status and standard access logs. Essential session identifiers protect forms, temporary downloads and administration.

3. Why we use information

We use information to respond to enquiries; prepare requested instructions, letters or draft agreements; administer and reconcile contributions; verify authority; perform due diligence; maintain audit and accounting records; protect systems; prevent fraud and abuse; meet legal and contractual obligations; publish approved aggregate or contributor-selected public information; send acknowledgements and, where consented, program updates.

4. Contribution confirmation and public display

A contribution is not shown publicly until an authorised staff member has matched the unique payment reference and confirmed receipt in the receiving account. Contributors may choose to appear by name, organisation, anonymously, or to keep the individual entry private while allowing inclusion in aggregate totals. Private payment references, uploaded proof, email addresses and reconciliation notes are never published.

5. Project Manager dashboard

The protected dashboard allows authorised staff to review post-transfer details, confirm or request clarification, publish program updates and send updates to confirmed contributors who opted in. Administrative actions are session-protected and recorded in the contribution or update data store. The dashboard is not indexed by search engines.

6. Email delivery, company channels and authorised domains

Messages sent to info@afrieurolinks.com are handled through the Labl Group Google Workspace environment and routed to the AfriEuro Links Project Manager at Labl Group. Replies and program communications may originate from authorised @afrieurolinks.com, @lablgroup.com or @lablgroup.eu addresses. Connected subsystem companies operate their own email, SMS and WhatsApp channels, provider credentials, consent records and delivery histories. These private communications are not automatically transferred to the AfriEuro Links Federation Hub. The website does not store a Gmail password. Outgoing website messages use the hosting server’s password-free PHP mail/sendmail transport or an administrator-approved IP-authorised relay where configured.

7. Generated documents and temporary downloads

Financial Support and Grant or Partnership Agreement routes may generate a branded PDF, email it to the supplied address and provide a temporary session-linked download. Files are stored in a protected server directory. A generated Financial Support instruction includes a unique payment reference and a secure contribution-details link; it does not contain the contributor’s banking information.

8. Cookies and analytics

Essential session and local browser storage protect forms and remember privacy choices. Google Analytics is configured through consent mode; analytics storage is denied by default and enabled only after acceptance. Advertising and personalised-ad storage remain disabled. See the Cookie Policy.

9. Sharing and recipients

Information may be shared on a need-to-know basis with authorised AfriEuro Links personnel, Labl Group, Goblis Foundation, relevant implementation partners, receiving banks, auditors, professional advisers, technology and hosting providers, regulators or authorities where necessary and lawful. We do not sell personal information.

The Get Involved page requests a KES/EUR reference rate no more than once every seven days. The request contains no contributor personal data; a protected local cache is used between updates.

10. International processing

Hosting, email, analytics, cloud services, partners or recipients may process information outside the user’s country. Appropriate contractual, organisational or legal safeguards will be used where applicable.

11. Retention

Enquiries and proposed-support, grant and partnership records are retained only as long as needed for response, due diligence, security, audit, dispute and legal purposes. Confirmed financial and contractual records may be retained for periods required by law, grant terms or audit policy. Optional uploads should be deleted when reconciliation and any required audit retention period are complete.

12. Security

Measures include protected configuration and storage directories, password-free controlled mail transport, CSRF protection, input validation, rate limiting, access controls, file-type and size checks, audit records, backups and restricted administration. No internet or email system is completely secure.

13. Rights and choices

Subject to applicable law, a person may request access, correction, deletion, restriction, objection, portability or withdrawal of consent. A confirmed contributor may request a change to public display or stop update emails. Rights may be limited by legal, contractual, security, audit or public-interest obligations.

14. Children and vulnerable persons

This public website is not designed to collect information directly from children. Future community systems will use separate safeguarding, consent and authorised-representative processes.

15. Automated decisions

This website does not make automated eligibility, funding, employment or exclusion decisions. Staff reconciliation and public confirmation remain human-controlled.

16. External links and changes

Linked third-party sites are governed by their own policies. We may update this policy as services, partners or law change; the current date will be published here.

Contact

For privacy requests, email info@afrieurolinks.com. Do not send unnecessary sensitive information.